Aeromexico Airlines is a top choice for travelers seeking convenience, comfort, and extensive connectivity across the Americas and beyond. Established in 1934, Aeromexico has grown into Mexico’s flagship carrier, recognized for its commitment to safety and quality service. This guide provides all the details you need to know about Aeromexico Airlines, from booking your flight to experiencing their premium onboard services.
Popular Flight Routes
- Mexico City to Los Angeles (MEX – LAX)
- Guadalajara to Chicago (GDL – ORD)
- Monterrey to New York (MTY – JFK)
- Cancún to Miami (CUN – MIA)
- Mexico City to Tokyo (MEX – NRT)
- Mexico City to Madrid (MEX – MAD)
- Guadalajara to Las Vegas (GDL – LAS)
How to Book Your Flight
Online Booking
Aeromexico Airlines offers an intuitive booking process through its website and mobile app:
- Search for Flights: Enter your departure and destination cities, travel dates, and number of passengers.
- Select Your Flight: Choose from available flights based on timing, fare class, and price.
- Enter Passenger Details: Provide the required information for all passengers.
- Payment: Complete your booking using a credit/debit card or other accepted payment methods. A confirmation email will be sent to your inbox.
Phone and In-Person Booking
For travelers who prefer direct assistance:
- Phone Booking: Contact Aeromexico’s customer service for help with your reservations.
- In-Person: Visit Aeromexico ticketing offices or airport counters for personalized booking support.
Fare Classes and Benefits
Basic Economy
- Affordability: The lowest fare with essential services.
- Limited Seat Selection: Seat assignment available at check-in.
- No Refunds: Changes or cancellations are not allowed.
Classic Economy
- Flexibility: Includes seat selection and allows changes with a fee (fare differences apply).
- Free Checked Bags: One free checked bag on most routes.
- Priority Boarding: Board before Basic Economy passengers.
Premier Class
- Premium Comfort: Wider seats with extra legroom and priority service.
- Free Checked Bags: Two free checked bags on all routes.
- Exclusive Dining: Enjoy gourmet meals and premium beverages with a focus on Mexican cuisine.
Onboard Experience
Seating Comfort
- Economy Class: Comfortable seats with adjustable headrests and good legroom.
- AM Plus: Enhanced comfort with additional legroom, priority boarding, and extra baggage allowance.
- Premier Class: Luxurious seating with extra space, adjustable recline, and personalized service.
In-Flight Entertainment
- Aeromexico Entertainment: A wide selection of movies, TV shows, and music available on personal seatback screens or via the Aeromexico app.
- Wi-Fi: Available on most flights, allowing you to stay connected while in the air.
Dining and Refreshments
- Economy Class: Complimentary meals and beverages, with special dietary options available upon request.
- Premier Class: Gourmet dining inspired by traditional Mexican flavors, paired with fine wines and premium spirits.
- Special Meals: Available on request during the booking process.
Baggage Information
Carry-On and Personal Items
- Carry-On Bag: Must fit in the overhead bin (size limit: 22 x 14 x 9 inches).
- Personal Item: Includes items like a handbag, briefcase, or laptop bag, which should fit under the seat in front of you.
Checked Baggage
- Basic Economy: Checked baggage fees may apply depending on the route.
- Classic Economy and Premier Class: Includes one or two free checked bags, depending on the fare class and route.
Special Baggage
- Oversized/Special Items: Items like sports equipment or musical instruments may require additional fees. Notify Aeromexico in advance to ensure proper handling.
Travel Tips
Check-In Options
- Online Check-In: Available 24 hours before departure through the Aeromexico website or app.
- Mobile Boarding Pass: Download your boarding pass directly to your smartphone for easy access.
- Airport Check-In: Use self-service kiosks or visit the Aeromexico counter at the airport.
Travel Documentation
Ensure you have the necessary identification for domestic and international flights. A valid passport is required for most international travel. Check Aeromexico’s website for specific documentation requirements.
Travel Insurance
Consider purchasing travel insurance to protect against unexpected events such as flight cancellations, medical emergencies, or lost baggage. Aeromexico offers travel insurance options during the booking process.
Customer Service
Contact Aeromexico via phone, email, or social media for assistance with bookings, flight status, or any other travel-related inquiries.
Aeromexico Airlines Fleet and Network
- Fleet: Aeromexico operates a modern fleet primarily consisting of Boeing 737 and 787 aircraft, providing comfort and efficiency on both short-haul and long-haul routes.
Network: Extensive coverage across the Americas, Europe, and Asia, with its main hub at Mexico City’s Benito Juárez International Airport (MEX).