Southwest Airlines is a top choice for travelers seeking affordable fares, friendly service, and a unique approach to air travel. Established in 1967, Southwest has become one of the largest domestic carriers in the United States, known for its customer-centric policies and extensive route network. This guide covers everything you need to know about Southwest Airlines, from booking your flight to experiencing their services onboard.
Popular Flight Routes
- Chicago to Las Vegas – (MDW – LAS)
- Dallas to Los Angeles (DAL – LAX)
- Orlando to Denver (MCO – DEN)
- Phoenix to San Diego (PHX – SAN)
- Baltimore to Nashville (BWI – BNA)
- Houston to Atlanta (HOU – ATL)
- Oakland to Seattle (OAK – SEA)
How to Book Your Flight
Online Booking
Southwest Airlines offers a streamlined booking process through its website and mobile app:
- Search for Flights: Enter your departure and destination cities, travel dates, and number of passengers.
- Select Your Flight: Browse available flights based on time, price, and flexibility.
- Enter Passenger Details: Provide the required personal information for all passengers.
- Payment: Complete your booking using a credit/debit card or PayPal. You’ll receive a confirmation email shortly after.
Phone and In-Person Booking
For travelers who prefer direct assistance:
- Phone Booking: Call Southwest’s customer service for help with reservations.
- In-Person: Visit Southwest ticketing offices or airport counters for personal assistance with booking and travel arrangements.
Fare Classes and Benefits
Wanna Get Away
- Affordability: Lowest fares with limited flexibility.
- Free Checked Bags: Two bags fly free on all routes.
- No Change Fees: Modify your flight without penalty (fare differences apply).
Anytime
- Flexibility: Refundable fares with priority boarding.
- Free Checked Bags: Two bags included.
- No Change Fees: Same flexibility as Wanna Get Away, with added perks.
Business Select
- Priority Benefits: Refundable fares, priority boarding, and a complimentary premium drink.
- Free Checked Bags: Two bags included.
- Additional Points: Earn more Rapid Rewards points per dollar spent.
Onboard Experience
Seating Comfort
- Open Seating Policy: Choose any available seat during boarding, with no assigned seating.
- Legroom: Ample space with a seat pitch of 31-33 inches.
- Wi-Fi: Available for a fee on most flights.
In-Flight Entertainment
- Southwest Inflight Entertainment Portal: Access movies, TV shows, and music on your personal device for free.
- Live TV: Complimentary live TV streaming on your device.
- Wi-Fi: Stay connected with internet access available for purchase.
Dining and Refreshments
- Complimentary Snacks: Enjoy free snacks like pretzels or peanuts.
- Beverages: Complimentary non-alcoholic drinks, with alcoholic beverages available for purchase.
Baggage Information
Carry-On and Personal Items
- Carry-On Bag: Must fit in the overhead bin (size limit: 24 x 16 x 10 inches).
- Personal Item: Includes items like purses, briefcases, or small backpacks, which should fit under the seat.
Checked Baggage
- Wanna Get Away, Anytime, Business Select: All fare types include two free checked bags per passenger.
Special Baggage
- Oversized/Special Items: Items like sports equipment or musical instruments may require additional fees. Notify Southwest in advance for special handling.
Travel Tips
Check-In Options
- Online Check-In: Available 24 hours before departure through the Southwest website or app.
- Mobile Boarding Pass: Download your boarding pass directly to your phone.
- Airport Check-In: Use self-service kiosks or visit the Southwest counter.
Travel Documentation
Ensure you have the necessary identification for domestic flights and a valid passport for international travel. Check Southwest’s website for specific documentation requirements.
Travel Insurance
Consider purchasing insurance during booking to cover potential disruptions, such as cancellations or lost baggage. Southwest offers travel insurance options through their booking process.
Customer Service
Contact Southwest via phone, email, or social media for assistance with booking, flight status, or any other travel-related concerns.
Southwest Airlines Fleet and Network
- Fleet: Composed entirely of Boeing 737 aircraft, optimized for efficient and reliable service.
Network: Extensive U.S. domestic coverage, with additional routes to Mexico, Central America, and the Caribbean. Major hubs include Dallas Love Field, Chicago Midway, and Baltimore-Washington.