JetBlue is a major American low-cost airline that has earned a reputation for providing a high-quality travel experience with affordable pricing. Founded in 1998, JetBlue offers a combination of premium services, extensive in-flight entertainment, and customer-friendly policies. This guide covers all aspects of flying with JetBlue, from booking your flight to enjoying your in-flight experience.

Popular Flight Routes

JetBlue operates a wide network of routes, offering flights to over 100 destinations across the Americas and the Caribbean:

• New York to Los Angeles (JFK – LAX)
• Boston to San Francisco (BOS – SFO)
• Fort Lauderdale to Nassau (FLL – NAS)
• Orlando to San Juan (MCO – SJU)
• Newark to Las Vegas (EWR – LAS)
• Long Beach to Seattle (LGB – SEA)
• Boston to Cancun (BOS – CUN)

How to Book Your Flight

Online Booking

JetBlue offers an easy-to-use online booking platform, accessible via its website or mobile app:

1. Search for Flights: Enter your departure and destination cities, travel dates, and the number of passengers.
2. Select Your Flight: Choose from available flights, reviewing options based on time, price, and fare type.
3. Enter Passenger Details: Provide required information for each traveler, including your TrueBlue loyalty program number if applicable.
4. Payment: Complete your booking using a credit/debit card or JetBlue Travel Bank credits. A confirmation email will be sent with your flight details.

Phone and In-Person Booking

For travelers who prefer to book with assistance:

• Phone Booking: Call JetBlue’s customer service to book your flight over the phone.
• In-Person: Visit JetBlue ticket counters at airports or customer service desks at select locations.

Fare Classes and Benefits

Blue Basic

• Affordable Fares: JetBlue’s most economical fare, offering essential services at the lowest price.
• Seat Selection: Available for a fee; seats are otherwise assigned at check-in.
• No Changes: Non-refundable with no options for flight changes or cancellations, except for those made within 24 hours of booking.

Blue

• Flexibility: Allows for changes and cancellations (fees may apply), and includes the ability to bring a carry-on bag.
• Seat Selection: Available at no extra charge.
• TrueBlue Points: Earns more TrueBlue points per dollar spent compared to Blue Basic.

Blue Plus

• Extra Perks: Includes one checked bag and more TrueBlue points per dollar spent.
• Flexibility: Offers the same change and cancellation policies as the Blue fare.

Blue Extra

• More Comfort: Includes extra legroom seats and priority boarding.
• No Change Fees: No fees for changes or cancellations, though fare differences may apply.
• Speedy Service: Access to expedited security lanes and early boarding.

Mint

• Premium Experience: JetBlue’s premium cabin, available on select coast-to-coast and international flights, featuring lie-flat seats, curated dining, and luxury amenities.
• Two Free Checked Bags: Included with the fare.
• Priority Service: Includes priority boarding, security, and baggage handling.

Onboard Experience

Seating Comfort

• Standard Seats: Comfortable seats with above-average legroom and adjustable headrests.
• Even More Space Seats: Extra legroom seats available in the Blue Extra fare or as an upgrade for other fare types.
• Mint Seats: Lie-flat seats with direct aisle access and privacy doors, available in the Mint cabin.

In-Flight Entertainment

• Seatback Entertainment: JetBlue offers complimentary seatback entertainment on every flight, including live TV, movies, and games.
• Wi-Fi: Free, high-speed Wi-Fi (Fly-Fi) is available on all JetBlue flights, allowing passengers to stay connected throughout their journey.
• JetBlue App: Access flight information, entertainment options, and your boarding pass via the JetBlue mobile app.

Dining and Refreshments

• Complimentary Snacks and Drinks: All passengers receive complimentary snacks and non-alcoholic beverages.
• Buy-on-Board Options: Additional snacks, meals, and alcoholic beverages are available for purchase on most flights.
• Mint Dining: Mint passengers enjoy a curated menu with premium food and drink selections, including cocktails and desserts.

Baggage Information

Carry-On and Personal Items

• Carry-On Bag: Blue, Blue Plus, Blue Extra, and Mint fares include a carry-on bag and a personal item. Blue Basic fare does not include a carry-on, and passengers with this fare are only allowed a personal item (size limit: 17 x 13 x 8 inches).
• Personal Item: All fares include one personal item that must fit under the seat in front of you.

Checked Baggage

• Blue Basic and Blue: Checked baggage fees apply, with discounts available when paid for in advance online.
• Blue Plus, Blue Extra, and Mint: Include one or two checked bags, depending on the fare class.

Special Baggage

• Oversized/Special Items: JetBlue allows sports equipment, musical instruments, and other special items to be checked, often for an additional fee. Contact JetBlue in advance to ensure proper handling.

Travel Tips

Check-In Options

• Online Check-In: Available 24 hours before departure through the JetBlue website or app.
• Mobile Boarding Pass: Download your boarding pass directly to your phone for quick access.
• Airport Check-In: Use self-service kiosks or visit the JetBlue counter at the airport.

Travel Documentation

Ensure you have the necessary identification for domestic or international travel. A government-issued ID is required for all domestic flights, while a passport is needed for international flights. Check JetBlue’s website for specific documentation requirements.

Travel Insurance

Consider purchasing travel insurance to protect against unexpected events such as flight cancellations, medical emergencies, or lost baggage. JetBlue offers travel insurance options during the booking process.

JetBlue Fleet and Network

• Fleet

JetBlue operates a modern fleet, primarily consisting of Airbus A320, A321, and A220 aircraft, offering a comfortable and efficient flying experience.

• Network

JetBlue serves over 100 destinations across the Americas and the Caribbean, with a strong presence in major U.S. cities and vacation spots.

Customer Service

Contact JetBlue via phone, email, or social media for assistance with bookings, flight status, or any other travel-related inquiries.